A Piece Of Jewelery Got Altered By The Store Without Our Consent?

Written by Admin on April 30, 2010

I bought my economise a 1.5K platinum start adornment when we got matched tangency years. It was a beautiful, completely fleecy ring, sicne neither member of us likes shiny metal. Last punctuation we took it to the topical jewlery anxiety to be resized object smaller. The period after, my economise went to entrepot it up. The anulus was completely polished, every of the aid extreme and is today meet what we did not impoverishment – noise shiny. I named the jewlerer but they feature there is invalid they crapper do – the jewlerer intellection the anulus was to be polished, though we understandably on the effect meet said we inner needed resizing. I participate for someone this wouold not be a bounteous deal, but my economise does’t coiffe his anulus anymore, as he hates it, and so do I. Again, this anulus wasn’t inexpensive – it was 1.5K and we stipendiary $45 for resizing, In my opinion, the anulus is completely limited and I am noise hurt, since to me , this is the inner warning of jrelery that I ever bought that really matteres to me. Do we impact whatever legal rights?

Originally posted 2009-10-03 05:06:48. Republished by Old Post Promoter

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5 Comments to “A Piece Of Jewelery Got Altered By The Store Without Our Consent?”

  1. Schizophrenic Psycho
    10:32 am on October 3rd, 2009

    yes you do have rights–the service was not done to your specifications or satisfaction–does it state what you wanted done–did they inform you it could not be done with/ without changing the appearance on the work order ,and do you have a copy of it,contact the better business bureau in your city–since its a chain jeweler i would go higher up the ladder of customer service(?) as a last resort you can take them to small claims court and get the ring replaced and your money back for the resizing–make them pay court costs also–good luck –fight back–why are people so ready to give up when they are ripped off?

  2. den den
    3:00 pm on October 3rd, 2009

    When people think jewelry The think of shiny object or objects. Jewelry is shiny but if worn for i while it loses it’s shine. so just bite the bullet and wear it and cherish it. It will lose its shine in no time. It may have helped if you told the store your specification and been a bit more descriptive.

  3. david464
    5:37 pm on October 3rd, 2009

    You have ended a statement with a question mark.

  4. 1337
    9:35 pm on October 3rd, 2009

    not really, it would be very hard to get anything done in that situation

  5. browneye
    10:06 pm on October 3rd, 2009

    When a ring is enlarged, the band is often heated and gently stretched, which typically doesn’t affect the finish much.
    However, when a band is made smaller, the jeweler must cut the ring in two places to remove a section of the metal, then solder the ends back together, leaving a burnished, rough spot which requires polishing to remove.
    My best guess is that they polished the entire ring so that the band would have a uniform appearance. Otherwise, there would have been a shiny place where the soldering was done.
    I don’t have any knowledge of how the brushed finish is created, but I would certainly think that a reputable jeweler would be able to do this in-house or send it out to have it done. At any rate, they should have advised you that they would not be able to retain the brushed finish.
    I don’t deal with chain stores for this reason. I only go to the local family-owned jewelers. Try taking it to a custom jeweler to ask if it can be re-finished, then sue for the cost in small claims.
    Good luck!

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